Terms and Conditions

  1. The walking challenge under the “10,000 Steps a Day” campaign (“Programme”) is organised by the Department of Health (“DH”) and the Occupational Safety and Health Council (“OSHC”). Organisations (including enterprises, companies, NGOs, or other entities engaging employees) taking part in the Programme are referred to as “Participating Organisations” or “You”. All individual participants of the Programme are herein referred to as “Participants” or “You”. By participating in the Programme, you acknowledge and agree to comply with and bound by the terms and conditions below and all the rules, regulations, guidelines and frequently asked questions (FAQs) published on the Programme website (www.10000stepsaday.hk/) (collectively “Terms and Conditions”).
    • Each participant and organisation could only register once. Duplicated registrations will be cancelled. Entry quota is not transferrable.
    • You hereby acknowledge and confirm that any and all actions and/or decisions that you may make or conduct as a result of or in connection with the Programme are exercised based on your own independent judgment and at your own risks. You acknowledge that you are joining this Programme voluntarily and may terminate at any time.
  2. The Programme is exclusively for participants aged 18 years old or above residing in Hong Kong. Participating Organisation should also be registered organisations in Hong Kong. DH and OSHC reserve the right to check against participants’ or participating organisations’ eligibility for entry and the right to reject any registration if they deem it necessary and appropriate without giving any explanation.
  3. DH and OSHC retain the right to delete any user account if they deem it necessary and appropriate without giving any explanation.
  4. Participants may join the programme for free or with an enrolment fee of HK$99 paid to OSHC. The choice is irrevocable once made. The enrolment fee paid to OSHC, where applicable, must be paid at the time of registration and is non-refundable except under the following circumstances:
    • In the event that the organisers postpone / suspend / cancel or terminate the Programme;
    • The organisers cancel / reject the participant’s registration. For the avoidance of doubt, disqualification from the Programme is not regarded as “cancellation / rejection” of registration ; or
    • The participant is not medically fit for taking part in the Programme as certified by a doctor after such registration, having regard to the clinical conditions.
  5. Participating Organisations wishing to take part in the “Environment, Social and Governance” (ESG) add-on side programme should also make reference to the terms and conditions set out in the related entry form as provided by OSHC.
  6. Target of the Programme is for all participants to walk an average of 10,000 steps a day during the event period. Yet, participants meeting 80% of the target would be deemed as attaining the target set. Whilst you are aiming at achieving average daily steps of 8,000 or above during the Programme after enrolment, please perform according to your own physical strength. Please consult a doctor if you have any concern about your physical fitness prior to or during the Programme. If you feel unwell, you should stop doing exercise and seek medical consultation immediately.
  7. Participants with top 100 total accumulated steps and Participating Organisations with top 20 total accumulated steps and average steps per participating staff will be published on the Hall of Fame on the designated website.
  8. Participation in the Programme is entirely at your own risk and, by entering the Programme Participants acknowledge and agree that the DH and OSHC shall not be liable for death, injury, loss or damage arising from participation in this Programme, be it direct or indirect.
  9. Neither DH, OSHC nor their affiliates make any representations or warranties of any kind, whether expressed or implied for or in relation to the Programme and any rewards offered in the Programme. DH, OSHC and their affiliates disclaim all representations, warranties and/or guarantees of any nature (including but not limited to merchantability, fitness for purpose, quality, availability, correspondence to description or sample, non-infringement, title, completeness, usefulness, accuracy, reliability, care and skills for service and/or time for service performance) to the maximum extent permissible by applicable law.
  10. Participants should provide accurate information for registration. If any of the information provided to the organisers is inaccurate or incomplete resulting in failure to register or by the organisers to contact the participants for the redemption of prize, the organisers shall not be liable for any loss and will not re-issue the prize to the participants.
  11. You hereby grant DH and OSHC a perpetual, irrevocable, sub-licensable and royalty-free licence to publish, display, edit, or otherwise use or exploit the photos you submit at any time or place in any manner and on any medium for the purposes related to the Programme, including without limitation to promote the Programme and for related publicity purposes during or after the Programme. You warrant that you are the copyright owner of the photos or you are authorised by the copyright owner to submit the said photos to us and grant us the above mentioned licence; the photos and your submission do not infringe third party rights including without limitation copyright, and are free from encumbrances. You hereby waive and will procure the relevant parties to waive any moral rights in the photos (such as the right to be identified as the author).
  12. The Programme period is from 1 November, 2022 00:00 (GMT +08) to 30 November, 2022 23:59 (GMT +08).
  13. You must synchronize all your step counts on or before 4 December, 2022 23:59 (GMT +08).
  14. The DH and OSHC retain the right to ask Participants for additional proof if the results are deemed questionable and may disqualify relevant Participants if deemed necessary and appropriate without giving any explanation. Any fees paid will not be refundable and no award will be provided in case of disqualification.
  15. Coupons, medals and rewards will only be awarded to Participants who have completed the target steps and fulfilled the Programme requirements during the Programme period.
  16. Participants who have attained the target set for the Programme (at least 80% of the target 10,000 average daily steps, i.e. 8,000 average daily steps of above) should collect their coupons, medals and rewards in person at the pick-up location they have chosen during enrolment at the period as specified in after-event notice from the organisers. If you fail to claim the reward within the stated period or fail to comply with any other instructions or time-limits notified to you or provide us with incorrect or fraudulent information, you will forfeit your right to the rewards. For details, please refer to the further notice which will be dispatched to the Participants after the Programme period.
  17. The list of pick up location may change over time subject to service provision. The organisers reserve the right to contact participants for changing the chosen pickup location if they deem it necessary.
  18. Coupons, medals and rewards cannot be returned or exchanged for cash, nor can they be exchanged or refunded.
  19. In case there is, in DH and OSHC’s opinion, any fraud relating to or abuse or suspected violation of the Programme, DH and OSHC reserve the right to disqualify the Participants immediately and also reserve the right to take legal action without further notice.
  20. The coupons, medals and rewards of the Programme may change from time to time at the sole discretion and decision of DH and OSHC without prior notice. Coupons, medals and rewards may be replaced by other products if they run out of stock. Images of coupons, medals and rewards provided on the Programme website are for your general reference only and we do not guarantee any of them.
  21. Once the shopping coupons, medals and rewards are collected, they will not be reissued if they are lost or damaged.
  22. In order to participate in the Programme, Participants are required to download, subscribe to the membership of, and use the website or mobile application of a third party service provider Joint Concept Dynamic Limited (“Run2gather”) [https://www.run2gather.com] for uploading your walking records, submitting your photos, tracking your rankings, and communicating for reward collection.
  23. Your use of Run2gather’s goods and services are subject to further terms and disclaimers (if any) from Run2gather [https://www.run2gather.com/terms]. You acknowledge that you are free to choose whether to join the Programme and use the Run2gather’s goods/services, you are joining the Programme and using the Run2gather’s goods/services voluntarily at your own risks and may terminate at any time. DH and OSHC shall not be liable or responsible for any Run2gather’s goods and/or services, any acts, omissions and/or contraventions (if any) of Run2gather, for your transactions with them, or otherwise for any matters that are outside of DH’s and OSHC’s control. You are responsible for handling and managing any queries and/or disputes that you may have for any Run2gather’s goods/services with Run2gather directly.
  24. No transmissions over the Internet can be entirely secure. Whether a Participant can register and complete the Programme is subject to the device model used and network performance. DH and OSHC will neither guarantee the Programme will operate smoothly, nor bear any legal responsibility for any rewards that are lost, delayed, not received or not redeemed due to any issues relating to system updates/maintenance, device model, network, technology, hacking, unsuccessful/delayed registration of the Programme, and/or any other uncontrollable events. Rewards will not be reissued under any circumstances.
  25. We are committed to protecting your personal data. Please click here for our privacy policy statement for the Programme which is incorporated into the Terms and Conditions by this reference.
  26. In cases of any disputes regarding to the Terms and Conditions and any other matters relating to this Programme, DH reserves the right to the final and binding decision.
  27. DH and OSHC may launch, revise, modify, suspend, cancel or terminate the Programme or any aspects of it (including but not limited to the format, rewards given, etc.) at its sole discretion at any time without prior notice. Any changes or cancellation of the Programme will be announced on the Programme website.
  28. In case of any discrepancy between the Chinese and English versions of the Terms and Conditions, the English version shall prevail. DH and OSHC reserve the right to revise and interpret the Terms and Conditions.
  29. DH and OSHC reserve the right to amend any of the Terms and Conditions at their sole discretion at any time without prior notice. The decision of DH and OSHC on all matters and disputes pertaining to the Programme shall be final.
  30. The Terms and Conditions shall be governed by and construed in accordance with the Laws of the Hong Kong Special Administrative Region of the People’s Republic of China. You agree to irrevocably submit any disputes arising from or in connection with the Terms and Conditions and/or the Programme to the exclusive jurisdiction of the courts of Hong Kong.
  31. The Contracts (Rights of Third Parties) Ordinance shall not apply to the Terms and Conditions.
  32. In case of any dispute, the decision of DH and OSHC shall be final and binding.

Personal Data

Personal Data Collection Statement

1. We shall ensure that all personal data you provided for the purpose of the walking challenge under the “10,000 Steps a Day” campaign (“Programme”) be in strict adherence to the relevant provisions of the Personal Data (Privacy) Ordinance (Cap. 486). All the personal data you provide, except where consent is given to using the communication information for receiving Department of Health (DH) and/or Occupational Safety and Health Council (OSHC) information, will be destroyed within six months after the Programme has been completed.

Purposes of Personal Data Collection

2. Your personal data collected in the Programme will be used for the following purposes:

  1. Registration of the Programme;
  2. Using and/or browsing websites and/or mobile applications relevant to the Programme;
  3. Confirmation of personal identity of participants;
  4. Delivery of rewards;
  5. Promotion, marketing or advertising activities related to the Programme;
  6. Publishing ranking of individuals and organisations on websites and/or mobile application relevant to the Programme;
  7. Providing data to your representing organisation regarding your step count and other relevant information during the Programme;
  8. Providing customer services or other assistance in connection with the Programme;
  9. Providing health information (such as information related to health education, health promotional programme and health survey)
  10. Accounting of expenses; and
  11. Conducting statistical analysis for research or teaching purposes.

3. The provision of personal data is voluntary. However, if you fail to provide sufficient information, we reserve the right to disqualify you from the Programme immediately.

Classes of potential individual/ organisational transferees of Personal Data

4. Other than the use within the DH, OSHC and relevant contractors, the personal data you provide may also be accessed by, disclosed to and transferred to other individuals / organisations, if required, for the purposes mentioned in paragraph 2 above. Apart from this, the data may only be disclosed under your consent or where such disclosure is allowed in accordance with the Personal Data (Privacy) Ordinance.

Data Access and Correction

5. In accordance with sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance, you have the right to access and correct your personal data which includes the right to obtain a copy of your personal data. A fee may be imposed by the Department of Health for complying with a data access request.


6. For enquiries concerning the personal data provided, including data access and corrections, should be addressed to:

Non-Communicable Disease Branch
Centre for Health Protection
Department of Health
Address: Room 1859, 18/F Wu Chung House, 213 Queen’s Road East, Wanchai, Hong Kong
Email address: [email protected]