Terms

Terms and Conditions

The Walking Challenge under “10,000 Steps a Day” campaign (“Programme”) is organised by the Department of Health (“DH”). All individual participants of the Programme are herein referred to as “Participants” or “You”. Teams taking part in the Programme are referred to as “Participating Teams”. By participating in the Programme, Participants (and the parents or legal guardians of Participants aged below 18, as applicable) acknowledge and agree to comply with and be bound by the terms and conditions herein and all the rules, regulations, guidelines and frequently asked questions (FAQs) published on the Programme website (collectively “Terms and Conditions”).
- Limited quota applies on a first-come-first-served basis.
- Each Participant could only register once. Duplicated registrations will be cancelled. The entry quota is not transferrable or changeable.
- Participants (and the parents or legal guardians of Participants aged below 18, as applicable) hereby acknowledge and confirm that any and all actions and/or decisions that you may make or conduct as a result of or in connection with the Programme are exercised based on your own independent judgment and at your own risks, and DH has no responsibility to you for any liabilities or compensation. You acknowledge that you are joining this Programme voluntarily and may terminate the participation at any time.
The Programme is exclusively for Participants aged 5 or above residing in Hong Kong. Participants aged below 18 must obtain prior consent from his/her parent or legal guardian before enrolment. The Programme is a team walking challenge. Participants are required to form a team of two to four members with family members or friends. Each team is required to designate a team representative who is 18 years old or above to register. DH reserves the right to check against Participants’ or Participating Teams’ eligibility for entry and to reject any registration if they deem it necessary and appropriate without giving any explanation.
DH retains the right to delete any user account if they deem it necessary and appropriate without giving any explanation.
Target of the Programme is for all members in the Participating Teams to walk an average of 10,000 steps a day during the Programme period. Yet, Participating Teams with all members each achieving an average of 8,000 steps per day throughout the Programme period and completing the post-event questionnaire would be regarded as attaining the target set. It is the sole responsibility of Participants (and the parents or legal guardians of Participants aged below 18, as applicable) to ensure that he/she is in good health, physically fit and suffer from no physical impairment, illness or defect which might limit his/her ability to participate in and complete the Programme. Whilst you are aiming at achieving average daily steps of 8,000 or above during the Programme after enrolment, please perform according to your own physical condition. Please consult the doctor if you have any concern about your physical fitness prior to or during the Programme. If you feel unwell, you should stop doing exercise and seek medical consultation immediately.
By entering the Programme, Participants (and the parents or legal guardians of Participants aged below 18, as applicable) acknowledge and agree that DH shall not be liable for death, injury, loss or damage arising from participation in this Programme, be it direct or indirect. Participation in the Programme is entirely at your own risk.
DH does not make any representations or warranties of any kind, whether expressed or implied for or in relation to the Programme and any rewards or awards offered in the Programme. DH disclaims all representations, warranties and/or guarantees of any nature (including but not limited to merchantability, fitness for purpose, quality, availability, correspondence to description or sample, non-infringement, title, completeness, usefulness, accuracy, reliability, care and skills for service and/or time for service performance) to the maximum extent permissible by applicable law.
Participants (and the parents or legal guardians of Participants aged below 18, as applicable) should provide accurate information for registration. If any of the information provided to the organisers is inaccurate or incomplete resulting in failure to register or to contact the Participants by the organisers for the redemption of reward or award, the Participants will be deemed to have forfeited the reward or award. The organisers shall not be liable for any loss and will not re-issue the reward or award to the Participants and the Participants will be disqualified. The reward or award will not be given to alternate Participants. DH reserves the right to handle the forfeited reward or award at its sole discretion.
Participants (and the parents or legal guardians of Participants aged below 18, as applicable) hereby grant DH a perpetual, irrevocable, sub-licensable and royalty-free licence to publish, display, edit, or otherwise use or exploit the photos you submit at any time or place in any manner and on any medium for the purposes related to the Programme, including without limitation to promote the Programme and for related publicity purposes during or after the Programme. You warrant that you are the copyright owner of the photos or you are authorised by the copyright owner to submit the said photos to the organisers and grant the organisers the above mentioned licence; the photos and your submission do not infringe third party rights including without limitation copyright, and are free from encumbrances. You hereby waive and will procure the relevant parties to waive any moral rights in the photos (such as the right to be identified as the author).
The Programme period is from 1 November 2023 00:00 to 30 November 2023 23:59
Participants must report all your step counts on or before 4 December 2023 23:59. All date and time in relation to the Programme are based on the computer record and information of DH.
Participants (and the parents or legal guardians of Participants aged below 18, as applicable) must keep all relevant photos or screen shots for the step count records throughout the Programme period as a proof for checking step count. Failure to provide the proof upon request would result in disqualification. DH retains the right to ask Participants for additional proof if the step count records provided by the Participants are deemed questionable and may disqualify relevant Participants if deemed necessary and appropriate without giving any explanation. Disqualified Participants will not be eligible for any rewards or awards.
Coupons, rewards and awards will only be awarded to Participating Teams with all members completing the target steps and fulfilling the Programme requirements (including completing the post-event questionnaire) during the Programme period.
Participating Teams eligible for the reward or award should collect their reward or award in person at the pick-up location they have chosen during enrolment within the date and time as announced by the organisers. The team representatives of the Participating Teams will receive an SMS notification when the parcel of reward or award arrives at the pick-up location. Participants need to pick up the parcel within the specified date and time at the pick-up locations after receiving the SMS, and the service provider may charge additional fee for late pick-up. Participants should pick up the parcel on time to protect their rights and interests. DH will not be responsible for any fee charged by the service provider due to late pick-up of the parcel by Participants. If Participants fail to claim the reward or award within the stated period, fail to comply with any other instructions or time-limit or provide incorrect or fraudulent information, Participants will forfeit their right to the reward or award. The organisers shall not be liable for any loss and will not re-issue the reward or award to the Participants and the reward or award will not be given to alternate Participants. DH reserves the right to handle the forfeited reward or award at its sole discretion. For details, please refer to the notice which will be dispatched after the Programme period.
The list of pick up locations of the reward or award may change subject to service exigencies of the service provider. The organisers reserve the right to contact Participants for changing the chosen pickup locations if they deem it necessary.
Coupons, rewards and awards cannot be returned or exchanged for cash, nor can they be exchanged or refunded.
In case there is, in DH’s opinion, any fraud relating to or abuse or suspected violation of the Programme, DH reserves the right to disqualify the Participants immediately and to take legal action without prior notice.
The coupons, rewards and awards of the Programme may change from time to time at the sole discretion and decision of DH without prior notice. Coupons, rewards and awards may be replaced by other items if they run out of stock. Images of coupons, rewards and awards provided on the Programme website are for general reference only and DH do not guarantee any of them.
Once the coupons, rewards and awards are collected, they will not be re-issued if they are lost or damaged.
No transmissions over the Internet can be entirely secured. Whether a Participant can register and complete the Programme is subject to the device model used and network performance. DH will neither guarantee the Programme will operate smoothly, nor bear any legal responsibility for any rewards or awards that are lost, delayed, not received or not redeemed due to any issues relating to system updates/maintenance, device model, network, technology, hacking, unsuccessful/delayed registration of the Programme, and/or any other uncontrollable events. Rewards or awards will not be re-issued under any circumstances.
DH are committed to protecting your personal data. Please click here for our privacy policy statement for the Programme which is incorporated into the Terms and Conditions herein.
In cases of any disputes regarding to the Terms and Conditions and any other matters relating to this Programme, DH reserves the right to the final and binding decision.
DH may launch, revise, modify, suspend, cancel or terminate the Programme or any aspects of it (including but not limited to the format, rewards or awards given, etc.) at its sole discretion at any time without prior notice. Any changes or cancellation of the Programme will be announced on the Programme website.
In case of any discrepancy between the English and Chinese versions of the Terms and Conditions, the English version shall prevail. DH reserves the right to revise and interpret the Terms and Conditions.
DH reserves the right to amend any of the Terms and Conditions at their sole discretion at any time without prior notice. The decision of DH on all matters and disputes pertaining to the Programme shall be final.
In the interest of fairness, all personnel involved in the planning and execution of the Programme, including but not limited to relevant employees of DH and their immediate family members are not eligible for participating in this Programme.
The Terms and Conditions shall be governed by and construed in accordance with the Laws of the Hong Kong Special Administrative Region of the People’s Republic of China. You agree to irrevocably submit any disputes arising from or in connection with the Terms and Conditions and/or the Programme to the exclusive jurisdiction of the courts of Hong Kong.
The Contracts (Rights of Third Parties) Ordinance shall not apply to the Terms and Conditions.
In case of any dispute, the decision of DH shall be final and binding.

Personal Data

Personal Data Collection Statement

1. DH shall ensure that all personal data you provided for the purpose of the Walking Challenge under “10,000 Steps a Day” campaign (“Programme”) be in strict adherence to the relevant provisions of the Personal Data (Privacy) Ordinance (Cap. 486). All the personal data you provide, except where consent is given to using the communication information for receiving Department of Health (DH) information, will be destroyed within six months after the Programme has been completed.

Purposes of Personal Data Collection

2. Your personal data collected in the Programme will be used for the following purposes:

Registration of the Programme;
Using and/or browsing websites relevant to the Programme;
Confirmation of personal identity of participants;
Delivery of rewards or awards;
Promotion, marketing or advertising activities related to the Programme
Providing customer services or other assistance in connection with the Programme;
Providing health information (such as information related to health education, health promotional programmes and health surveys)
Accounting of expenses; and
Conducting statistical analysis for research, health education or teaching purposes.

3. The provision of personal data is voluntary. However, if you fail to provide sufficient information, DH reserves the right to disqualify you from the Programme immediately.

Classes of potential individual/ organisational transferees of Personal Data

4. Other than the use within DH, the personal data you provide may also be accessed by, disclosed to and transferred to other individuals/ organisations, if required, for the purposes mentioned in paragraph 2 above. Apart from this, the data may only be disclosed under your consent or where such disclosure is allowed in accordance with the Personal Data (Privacy) Ordinance.

Data Access and Correction

5. In accordance with Sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance, you have the right to access and correct your personal data which includes the right to obtain a copy of your personal data. A fee may be imposed by DH for complying with a data access request.

Enquiries

6. Any enquiries concerning the personal data provided, including data access and corrections, should be addressed to:

Non-Communicable Disease Branch
Centre for Health Protection
Department of Health
Address: Room 1859, 18/F Wu Chung House, 213 Queen’s Road East, Wanchai, Hong Kong
Email address: eo_dp2@dh.gov.hk